IT SESSIONS

What Is the Future of Distribution in the Small and Mid-sized Markets?

Buyers are changing. They are being conditioned by the internet to expect that they can interact with insurers in any manner they choose. These changing expectations mean that carriers are forced to assess and address new channels while finding ways of preserving their franchise value and preserving existing channels. And so, distribution channels are exploding. Workers Compensation (WC) insurers are adding channels, moving into new territories, going direct to consumer, and working with InsurTech startups to drive more business.  Join us for a panel discussion featuring an InsurTech startup selling WC direct to consumer, an InsurTech platform provider enabling insurers to sell direct through an intermediary, and a traditional WC insurer.  We’ll discuss the emerging trends in the marketplace, the ins and outs of their channel models and the implications for the future.

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Speakers:

• Karlyn Carnahan, Head of the Americas, Property Casualty, Celent

• Tom Phelan, President and CEO, Chesapeake Employers

• Rob Norris, CEO, CakeInsure.com

• Bryan O’Connell, CEO, Huckleberry

Smart Business Data Platforms—CompSource Mutual's Journey

Exploiting data for a purpose other than business intelligence does not have be a multiyear roadmap, and neither does it have to be a monolithic core insurance platform competency. Smart thinking will help create multiple consumer services from data management platforms right from get go. This session will share CompSource Mutual’s experience in creating their platform, which simultaneously resolves many facets of enhancing business operations and quality of business while delivering critical business intelligence and insights for decision support. Use of Data-First and Lambda architectures, among others, will illustrate the underlying principles of such expedient platform designs.

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Speaker:

• Brahmaiah Jarugumilli, CompSource Mutual

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“You Have Transformed the Core, What’s Next?—The New IT Imperative”

Many companies are either in the process of replacing or have already replaced their core insurance administration systems. What’s next? Smart phones, cloud computing, social media, sensors, predictive analytics, and the Internet of Things are here today. The pace of change, execution and digitization is accelerating. Join us to learn about how digital transformation can help to “future-proof” IT and provide competitive advantage to our companies.

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Speaker:

• Karlyn Carnahan, Head of Americas, Property Casualty, Celent

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Hidden Value in Your Document Repository—Business Perspective

Workers Comp insurers have archives full of valuable information locked up in inaccessible claims files. This session reviews examples of recent cases where insurers and others have unlocked the value of formerly document-bound information and used it to create solutions that drive real business results. This panel discussion will be presented at an executive-level, focusing on use cases, examples, and opportunities to drive value.

Speakers:

• Jim Klotz, VP, Novarica

• Charlie Hanna, Director, Insurance Operations Group, Hyland

• Cindy Maike, VP& GM Insurance, Horton Works

Operationalizing Unstructured Data Mining—Technical Perspective

There’s gold in “them thar” repositories, but mining is a dangerous business. This session focuses on the technical issues related to extracting meaningful information from document repositories, using that data to create business solutions, and operationalizing the use of those solutions in underwriting and claims. This panel discussion will be presented at a technology-level, focusing on best practices, architecture, and IT planning. 

Speakers:

• Jim Klotz, VP, Novarica

• Tom Davis, Manager, Solutions Architecture, Hyland

• Jim Engelking, Director of Business Development, Genus Technologies

• Cindy Maike, VP& GM Insurance, Horton Works